Terms & Conditions
About these terms
These terms govern your use of the PepsFuel website and any order you place through it. They form an agreement between you and [PLACEHOLDER: registered legal entity name and business number], trading as PepsFuel.
By placing an order you confirm that you have read these terms, that you accept them, and that you have the authority to accept them on behalf of the organisation you are ordering for.
If you do not accept these terms, do not place an order.
Research use only
All products supplied by PepsFuel are intended exclusively for laboratory research by qualified professionals. They are not drugs, foods, cosmetics, or medical devices, and must not be administered to humans or animals.
Ordering from this site is a confirmation that you are a qualified professional purchasing for legitimate laboratory research, and that you will not administer, resell, or repackage products for human or animal use.
The Research Use Only policy is part of these terms. Where the two documents overlap, the Research Use Only policy takes precedence.
Eligibility
You must be of legal age in your jurisdiction and be affiliated with a research institution, laboratory, or business capable of handling research chemicals safely.
[PLACEHOLDER: state any account verification or institutional-affiliation checks that will actually be performed, and describe them accurately. Do not describe a verification step that is not in place.]
We may decline or cancel any order at our discretion, including where the intended use appears to fall outside laboratory research.
Orders and acceptance
Submitting an order is an offer to purchase. No contract exists until we confirm the order and dispatch it.
Product listings, stock indicators, and prices are provided in good faith but may contain errors. Where an error is identified before dispatch we will contact you to confirm, amend, or cancel the order.
Stock is not reserved by adding items to a cart.
Prices, taxes, and payment
All prices are quoted in CAD and exclude shipping and applicable taxes unless stated otherwise on the page.
Canadian sales tax is applied at checkout based on the destination province or territory.
[PLACEHOLDER: GST/HST registration number, and provincial tax registration numbers where applicable.]
[PLACEHOLDER: accepted payment methods, the payment processor used, and when funds are captured — on order or on dispatch. This section must not be published before a payment provider is connected.]
Shipping and delivery
We currently ship to Canada only.
Orders are prepared for dispatch within 1–2 business days of confirmation. Delivery timing after dispatch is controlled by the carrier and is not guaranteed.
Full shipping detail is set out in the Shipping Policy, which forms part of these terms.
Cancellations, returns, and refunds
Because these products are temperature-sensitive research materials whose handling cannot be verified once they leave our control, returns are limited. The Returns & Refunds policy sets out exactly what is and is not accepted.
[PLACEHOLDER: cancellation window — how long after ordering a customer may cancel before dispatch.]
Your responsibilities
You are responsible for confirming that the products you order may lawfully be imported, held, and used in your jurisdiction and by your organisation.
You are responsible for safe storage, handling, labelling, and disposal after delivery, and for any risk assessment or institutional approval your work requires.
You must not represent products supplied by us as approved for any therapeutic, dietary, cosmetic, veterinary, or diagnostic purpose.
Acceptable use of the site
Do not attempt to gain unauthorised access to the site or its systems, scrape it at a rate that degrades service for others, or use it to distribute malicious code.
Do not use the site to make or repeat claims about our products that we have not published ourselves.
Intellectual property
Site content — text, layout, graphics, and documentation templates — belongs to [PLACEHOLDER: registered legal entity name and business number] or its licensors. You may print or download material for internal research reference. You may not republish it commercially without written permission.
Compound names and identifiers are used descriptively and imply no affiliation with, or endorsement by, any third party.
Documentation and information
Where a certificate of analysis or other document is published for a batch, it reports what was measured on the material tested. It is not a warranty of suitability for any particular research application.
Where documentation is marked as pending, no result has been published and none should be assumed. Educational material on this site is background context, not protocol guidance.
Disclaimers and limitation of liability
Products are supplied for research use as described, without warranty of fitness for a particular purpose beyond what is stated in published documentation.
We are not liable for loss arising from use of a product outside its intended laboratory research purpose, from failure to store or handle it correctly after delivery, or from any administration to a human or animal.
[PLACEHOLDER: liability cap and excluded categories of loss, drafted by counsel. Consumer-protection legislation limits what may be excluded, and the wording must be jurisdiction-specific.]
Indemnity
You agree to indemnify [PLACEHOLDER: registered legal entity name and business number] against claims, losses, and costs arising from your use, handling, or onward supply of products purchased from us in breach of these terms.
Governing law and disputes
[PLACEHOLDER: governing province or territory whose laws apply, and the courts that will have jurisdiction. This is a business decision and must not be inferred from the operating address.]
[PLACEHOLDER: whether disputes go to court, mediation, or arbitration, and any pre-action notice period.]
Changes to these terms
We may update these terms. The version in force for an order is the version published when the order was placed.
Material changes will be reflected in the last-updated date at the top of this page.
Contact
Questions about these terms can be sent to support@pepsfuel.com.
We operate from Toronto, Ontario, Canada. [PLACEHOLDER: full registered address for legal notices.]
Questions about this policy can be sent to support@pepsfuel.com.